Owatonna Clinic - Mayo Health Systems

Reference Site:	www.OwatonnaClinic.com
Problem:	Owatonna Clinic is part of the Mayo Health Systems. They are equipped with state of the art technology for managing patient care. Yet important portions of the tracking and communications systems were still being done on manually. The problem would be exasperated as the clinic is experiencing phenomenal growth and opening a second facility adjacent to the Owatonna Regional Airport.
Solution:	We identified specific needs for improved patient tracking and follow-up communication in nine departments. Partnering with KGB Graphics, we created a dynamic INTRAnet website site and the CareTrack applications which track patient visits requiring rechecks. The web application communicates with their existing practice management system, provides notification of pending rechecks and even creates the recall letters. The pilot project is nearing completion and will be rolled out to additional departments. Future plans for the INTRAnet site include a News section to improve communications within the Owatonna Clinic - Mayo Health Systems.
Contact:	Cheryl Drexler, drexler.cheryl@mayo.edu